Thanks for weighing in Jim. It feels great when I’m efficient in dealing with incoming messages. When I’m not as good, I feel stress and sometimes even out of control. And a great point about clarity. It may take a touch more time and effort to be clear but the ROI can be significant.
]]>I heartily agree with the Sender advice to be very direct about what is required. I do indicate what’s required in the subject; also issue a lot of “if I do NOT hear from you I will assume you are OK w/ this” messages. When a request is clear, people will respond. I sense a great deal of email avoidance is related to confusion or indecision about what action to take… and doing nothing is easier.
Thanks for a great post and reminder.
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