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The Right Time for Flip-Flops
Do you know someone who is very difficult to argue with because he keeps changing sides all the time? One viewpoint is supported staunchly today; another entirely different one is defended tomorrow.
Maybe his strategy is to be confusing or frustrating. Maybe he views arguing as a sport. Whatever the case, one truth remains…
Constantly flip-flopping in your opinions can really crush your credibility.
Does that mean it’s never good to change your position? Of course not. But when you do, here are a few tips that will ease the pain and help you maintain a level of respect with those you’re engaging.
How to change your mind without losing credibility:
- Own the flip-flop. In other words, acknowledge and even call attention to the fact that you’ve changed your mind. Don’t be ambiguous here – you’ll only confuse the other person.
- Explain the reason for the change. Share your thought process – where you started and what caused you to change your mind. Essentially, you should be able to clearly explain how you reached your new viewpoint.
- Give credit to those who assisted you with your thought process to enlighten the other party even more.
- Be open to listening to any questions, concerns or suggestions. Remember to listen thoughtfully and respond with straightforward answers that will help the other party understand your new viewpoint.
If you follow these steps, two things will happen.
First, you will seem human, which is critical in building trust and respect. No one can ever be right the first time, every time. A person who is willing to admit they may have been wrong and openly change their opinion is one to be valued.
Second, you will cause others to rethink their position. With all other things equal, the testimony of the person who switched to a certain point of view will be more powerful and impactful than the testimony from the person who was there from the beginning.
Now, for the other kind of flip-flops…
Regarding the flip-flops you wear on your feet… Tis the Season! I recommend early and often. And if your circle of influence is kind, you’ll receive far less scrutiny for the fashion choice versus the point of view!
Let’s hear your viewpoint! Share your opinion – on both the act of flip-flopping and the fashion choice of flip-flops – by leaving a comment below.
Image courtesy of FreeDigitalPhotos.net
I have found that at times initial responses to issues or problems often are met with a “flip” Or knee jerk response even if only in a leadership group. What happens next after thought, deliberation, and/or conversation is to “flop”. Do your best to avoid “flip” no matter who is present.
Well said Rich. I suppose without a flip there cannot be a flipflop. Sometime slowing down is the answer. Sometimes we just need to give ourselves permission to take the time to think through alternatives. As leaders, when we flip-flop, it can send waves of frustration through the organization….not exactly the recipe for high levels of engagement!